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Shipping
Shipping
Every Laujé piece is carefully packed and shipped with tracking. You will receive a tracking link by email as soon as your order has shipped.
| Destination | Carrier | Delivery time | Cost |
|---|---|---|---|
| The Netherlands | PostNL | 3 business days | Free |
| European Union | FedEx | 5 business days | €12.95 |
| Worldwide (UK, Switzerland, Norway, USA, Canada, Australia, New Zealand, UAE, Israel, Japan, South Korea, Hong Kong, Singapore, and Malaysia) | FedEx | Typically 7 to 10 business days, depending on the destination | €19.95 |
Delivery times are counted in business days from the day you place your order.
Import duties and taxes
Orders shipped outside the European Union may be subject to import duties, taxes, and customs fees set by the destination country. These charges are not included in the price and are the responsibility of the customer.
Returns
You have 14 days after receiving your item to request a return. Your piece must be unused, in the same condition you received it, and in its original packaging.
- To request a return, email orders@lauje.nl. Please do not send items back before your return has been accepted.
- Return shipping costs are at the customer's expense.
- Once we have received and inspected your return, we refund your original payment method within 10 business days.
- Custom and personalised pieces, sale items, and gift cards cannot be returned.
If your piece arrives damaged or defective, please contact us right away at orders@lauje.nl, so we can make it right.
For the full details, read our Refund Policy.
Questions
We are happy to help. Email us at orders@lauje.nl.
For the Heritage Collection Laujé uses the finest Vachetta leather, from hides of French origin. Vachetta leather is a premium, vegetable tanned leather prized for its soft, supple texture and natural beauty.
Our Vachetta leather is tanned naturally in Tuscany. For this traditional Tuscan tanning method, natural tannin extracts from Quebracho and Mimosa trees are used, providing the leather with a firm structure and good elasticity.
Our Vachetta leather is finished by hand and painted with stunning aniline colours which add shine, transparency and enhance the natural appearance of the leather.
To establish the best possible interior for your beloved timepieces, the inside of our Heritage Collection pieces are lined with the finest quality Italian tanned suede. Our suede is distinguished by a great softness and
a velvety aesthetic.
As a result of this artisanal handcrafted leathers, every single piece of Laujé's Heritage Collection is of exceptional quality and fully unique
Due to its vegetable tanning process, Vachetta leather develops a rich patina over time, reflecting its journey with you. To preserve the integrity and beauty of your Heritage Collection Watch Roll, we recommend you to follow the guidelines on our Product Care page
At Laujé we care about our the environment just as much as we care about our products. Our Vachetta leather is naturally tanned by a renowned tannery in Tuscany that holds a Gold rating from the Leather Working Group (LWG).
The LWG Gold rating signifies that the tannery meets the highest environmental standards, including efficient water and energy use and minimized waste. Tuscany's tradition of vegetable tanning, used for our Vachetta leather, relies on plant-based tannins rather than harmful chemicals. This method ensures that the leather remains biodegradable, while also supporting local craftsmanship and reducing its carbon footprint.
Our Vachetta leather ensures a durable, high-quality material that ages beautifully and is produced with respect for both the environment as well as ethical practices.