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Shipping
Shipping
Every Laujé piece is carefully packed and shipped with tracking. You will receive a tracking link by email as soon as your order has shipped.
| Destination | Carrier | Delivery time | Cost |
|---|---|---|---|
| The Netherlands | PostNL | 3 business days | Free |
| European Union | FedEx | 5 business days | €12.95 |
| Worldwide (UK, Switzerland, Norway, USA, Canada, Australia, New Zealand, UAE, Israel, Japan, South Korea, Hong Kong, Singapore, and Malaysia) | FedEx | Typically 7 to 10 business days, depending on the destination | €19.95 |
Delivery times are counted in business days from the day you place your order.
Import duties and taxes
Orders shipped outside the European Union may be subject to import duties, taxes, and customs fees set by the destination country. These charges are not included in the price and are the responsibility of the customer.
Returns
You have 14 days after receiving your item to request a return. Your piece must be unused, in the same condition you received it, and in its original packaging.
- To request a return, email orders@lauje.nl. Please do not send items back before your return has been accepted.
- Return shipping costs are at the customer's expense.
- Once we have received and inspected your return, we refund your original payment method within 10 business days.
- Custom and personalised pieces, sale items, and gift cards cannot be returned.
If your piece arrives damaged or defective, please contact us right away at orders@lauje.nl, so we can make it right.
For the full details, read our Refund Policy.
Questions
We are happy to help. Email us at orders@lauje.nl.
The leather used in our Elan- and Nautical collection is a full-grain bovine Nappa leather. This leather is known for its exceptional softness, natural texture, and refined semi-aniline finish. This leather is meticulously crafted to highlight the inherent beauty of the hide while providing durability and comfort.
With proper care, your Laujé Nappa leather piece will maintain its luxurious look and supple feel for many years to come.
Full-grain bovine nappa leather is the highest quality leather, taken from the top layer of the hide to preserve its natural grain and strength.
This balance of authenticity and protection means your Laujé piece is both elegant and long-lasting, but it still requires thoughtful care to prevent wear and damage.
To preserve the integrity and beauty of your Heritage Collection Watch Roll, we recommend you to follow the guidelines on our Product Care page
At Laujé we care about our the environment just as much as we care about our products. Our Nappa leather is tanned by a renowned tannery in Italy that holds a Gold rating from the Leather Working Group (LWG).
The LWG Gold rating signifies that the tannery meets the highest environmental standards, including efficient water and energy use and minimized waste.
Our Nappa leather ensures a durable, high-quality material that ages beautifully and is produced with respect for both the environment as well as ethical practices.